PowerProgress. Partner with Producers. Grow Your Career at RDO Equipment.
At RDO Equipment, we're not just about machines, we're about people, progress, and purpose. Whether you're in the workshop, on the road, or in the office, your work helps power the industries that build and feed Australia.
We're looking for a passionate and experienced Parts Manager to join the team at our Mackay branch.
We're a leading equipment dealer of some of the world's most recognized brands John Deere and Vermeer. We're a people-first organisation built on respect, integrity, and teamwork. We foster a culture where every team member feels valued, supported, and empowered to thrive.
About RDO
RDO Equipment sells and supports John Deere and Vermeer products across a range of industries including construction, forestry, agriculture, and turf. With a 60-year Australian legacy, we employ more than 800 Australians across 28 dealership locations.
Role
This position is a pivotal leadership role within the Parts team, playing a crucial part in driving our future success. As a leader, you will build strong relationships with both our internal team and customers, ensuring exceptional service and satisfaction, and represent our brand with professionalism and integrity.
Why RDO
Equipment?
Work with people who connect, collaborate, and make an impact together
Real career pathways and leadership development
Work with leading global brands like John Deere and Vermeer
We celebrate wins, support each other, and build careers that matter
Responsibilities
Lead, support and develop the Parts Team to achieve department goals
Oversee daily operations including inventory, sales processing, stock management and customer service
Maintain a safe workplace, meet targets, and ensure accurate stock movements and customer transactions
Record all sales and transactions accurately, ensuring correct paperwork and agreed payment terms to reduce financial risk
Stay current on industry trends and products, offering guidance to customers, the parts team, and internal stakeholders
Coordinate regular stocktakes to ensure all parts are accounted for, correctly stored, and recorded in the system
Provide guidance and training to team members to drive efficiency and performance
Manage departmental financial performance and ensure warranty processes are compliant
Source and supply parts to internal and external customers, ensuring timely and accurate delivery
Deliver expert service and support to our customers and partners
Contribute to a culture of safety, innovation, and continuous improvement
Qualifications
Previous leadership experience in a Parts setting will be highly regarded
Mechanical or technical knowledge and a sound understanding of parts systems
Proven ability to build relationships with customers, fellow work colleagues and management
Ability to evaluate and assess operations and respond to changing needs
Strong computer skills including knowledge of stock control packages
Strong organisational, time management and interpersonal skills
Excellent communication and customer service approach
Ability to work both autonomously and collaboratively in a team setting
Demonstrated computer literacy with experience using dealership management systems
Commitment to safety, compliance and professional standards
This role requires specific certifications or licenses; we'll request them later in the recruitment process
Who is RDO?
RDO Equipment sells and supports John Deere and Vermeer products across a range of industries: construction, forestry, agriculture, turf and environmental. We empower specialists in sales and after-sales support for customers in agriculture, roads and civil infrastructure, earthmoving, environmental resource management, mining and forestry.
Our Values
At RDO, our values are the foundation of everything we do. We partner with our people, build customers for life, create opportunities, act with integrity, and play to win. We're committed to fostering a workplace where everyone feels seen, heard, and valued. We welcome people of all backgrounds, experiences, and perspectives. Diversity drives innovation and inclusion fuels success.
Ready to Make Your Mark?
Ready to build what matters? Apply now and grow your career with RDO Equipment.
#J-*****-Ljbffr