Front Office Manager An exciting opportunity exists for an experienced Front Office Manager to join the team at The Hills Private Hospital. As a hospital leader, this position is responsible for administration team performance across the following key domains: people and safety, financial and operational. Location – Baulkham Hills Responsibilities: Lead and maintain efficient hospital administration workflow processes Provide support to Nurse Assessor Team by facilitating patient admission through eAdmissions Implement Healthscope’s quality improvement frameworks and support the achievement of Accreditation Maintain a high-performing Administration Department that delivers results Proactively identify and enable revenue optimisation opportunities Support VMO partners Experience for Success: Managed KPI’s (HR, quality and financial) Led a high performing team across the employment lifecycle Established and managed relationships with key stakeholders, networks and customers Coordinated resource allocation Driven safety accountabilities and expectations Implemented process improvement Participated in accreditation Implemented a significant change Worked in a large team Knowledge for Success: Human Resources Hospital accreditation (desirable) Microsoft systems WebPAS Patient Management Systems (desirable) Health fund contracts (desirable) Qualifications Mandatory: TAFE/ Certificate - Diploma level qualification in Front-line Management, Business Management or related discipline (or working towards same) Desirable: Bachelor level qualification in Healthcare Management, Business or related discipline (or working towards same) Why Healthscope? When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. You’ll also benefit from: Several Employee Benefits Flexibility to work across one or multiple hospitals across our network Continuous professional development, education & support provided to encourage growth We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together. Come and be the difference in our patient's lives. Applications close: 31 May 2026 To Apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out liz.masters@healthscope.com.au