At Vodafone, we do 'retail' a little differently. We are about connecting people and helping them use technology in their daily lives. This is what drives us to do good work.
What You'll Be Doing
You'll spend your time being a customer champion; discovering what our customers want and need and helping them use technology in their daily lives. If you naturally find solutions and thrive on connecting with people, you'll fit right in. You'll be ensuring customers receive the best value and the best advice.
On Any Given Day, You Could Find Yourself
* In the front row seat to the latest and greatest devices, accessories and perks, including music events from our partners.
* Providing the best value solutions for our customers to fit their lifestyle.
* Supporting customers in troubleshooting technical queries and helping them confidently use the Vodafone app to easily help themselves at home.
We will give you all the training needed to level up your knowledge of our dynamic and ever‐evolving industry.
Who We Are Looking For
You bring a spark of joy and enthusiasm to every customer interaction. You're an excellent communicator, adaptable, and excited about technology—someone keen to learn (and keep learning) about the latest gadgets and trends. Your positive energy, attentiveness, and genuine interest in our products make you the perfect fit for our team.
We offer flexible scheduling: choose a minimum of 15.25 hours to be worked over a minimum of 3 shifts. We serve customers 7 days a week so there is plenty of flexibility. In addition to guaranteed hours, let us know additional availability to pick up extra shifts when it works for you.
What We Offer
With us, you'll enjoy flexibility, friendly teammates, and great rewards.
* Never pay a phone bill again – we've got you covered with a SIM plan with unlimited calls, texts and data.
* We care about wellbeing and have many ways to support you, including a range of leave benefits such as volunteer leave, parental leave, gender affirmation leave, and an additional 5 days of leave.
* In‐depth training on the latest tech, as well as on leadership and coaching.
* Exciting opportunities to advance into a leadership role or head office position through our widely popular 'Future you' Intern and Work Experience programs.
To be considered for this role, you must hold ongoing, unrestricted Australian work rights.
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