We are looking for a Film Lab Assistant to join our team. This is a casual position with an immediate start, working approximately 3–5 days per week.
In this role, you will be responsible for delivering outstanding customer service by assisting with the sales of photography-related goods and services, helping customers with order drop-offs and pick-ups. Operating film scanning and processing equipment, as well as performing other tasks as part of the lab production team.
Requirements
* Strong ability to work efficiently under pressure in a fast-paced environment
* A keen eye for image quality and strong technical aptitude for learning and operating specialised equipment
* Knowledge of traditional film processing and darkroom techniques, film stocks and cameras
* Excellent attention to detail, especially in repetitive tasks
* Ability to meet deadlines with a positive attitude and sense of urgency
* Highly organised, reliable and punctual
* Self-motivated, eager to learn new skills, and able to adapt to changes
* Strong people skills; comfortable with customer interactions
* Excellent written and verbal communication skills, including assisting customers over the phone
* Ability to work both independently and as part of a team
* Ability to sit or stand for extended periods while operating equipment
* Recent references are essential
Main Responsibilities
* Preparing film for processing
* Developing and scanning film
* Printing
* Customer support, front of house customer service, respond to inquiries regarding scanning services, capabilities, and turnaround times, advise on cameras and film stocks etc
* Assisting other team members
* Working towards set goals and KPIs
Interviews will be conducted on an ongoing basis, so don't hesitate to apply