Building a high-performing retail team is crucial for driving commercial outcomes. We're seeking an experienced leader to cultivate an elevated customer experience, ensure brand consistency, and champion a culture of accountability, growth, and creativity.
About the Role
The ideal candidate will have proven leadership experience in fashion or boutique retail, with a passion for minimalist styling and visual presentation. Key responsibilities include:
* Cultivating an exceptional customer experience through tailored store operations and staff training
* Developing a high-performing team who live and breathe the brand's aesthetic
* Collaborating with the Visual Merchandising team to drive brand consistency and achieve business goals
* Implementing processes to optimize store performance, financial reporting, and key performance indicators (KPIs)
Key Skills and Qualifications
To be successful in this role, you'll need:
* Proven leadership experience in fashion or boutique retail
* Excellent communication and interpersonal skills
* Strong attention to detail and visual presentation skills
* Ability to motivate and develop a high-performing team
* Confidence in managing store operations, financial reporting, and performance KPIs
What We Offer
We're committed to providing a supportive and inclusive work environment that fosters growth and development. As a member of our team, you can expect:
* A competitive salary and benefits package
* Ongoing training and development opportunities
* A collaborative and dynamic work environment
* The chance to work with a passionate and creative team