Hertz is a global company offering vehicles and services across multiple brands. We drive a 'One Team' culture and focus on people, change, and winning together.
We're looking for a customer focused, self motivated, highly flexible and results driven Location Manager to lead our Mackay operation and grow our car rental business. You're in the driver's seat to achieve your full potential and develop your career.
What is this role all about?
You will be responsible for the overall management of the retail, financial and operational performance of our busy Mackay branch. As part of the Hertz leadership team, you will analyse and improve financial performance by capturing growth opportunities and maintaining low costs. In this hands-on role you will:
* Drive revenue growth, business productivity, and fleet utilisation targets
* Deliver continuous improvement of service quality and customer experience
* Hold regular staff meetings and communicate effectively about corporate strategies, initiatives and business performance to help staff contribute to the organisation's success
* Recruit, plan, schedule, manage and monitor staffing levels in line with business volume and targets; support any outsourcing company in achieving optimal staffing levels
* Continuously train and coach location employees, provide regular feedback to staff about performance, and recognise high performers
* Successfully navigate the seasonal peaks of winter ski season and summer leisure tourism
* Liaise and cooperate with COE partners to ensure appropriate support is delivered to the airport organisation
What do we need from you?
With previous leadership and staff management experience, our ideal candidate will possess:
* Experience in rental cars, tourism or sales preferred
* Outstanding communication skills with the ability to motivate and inspire success
* Relationship management skills with a strong customer focus
* Managing employees effectively, including training, development and setting expectations
* Solution focused, with effective decision making and analytical skills
* The ability to adapt to operational peaks and troughs and stay calm under pressure
* Superior organisational skills with an understanding of the value of good planning
What do you get?
In return for your hard work and dedication, you will be rewarded with:
* A supportive team environment
* Excellent organisational culture
* Competitive salary package includes bonus & company car
* Opportunities for learning and development
* A great opportunity for experienced managers who have strong communication and time management skills, display outstanding leadership and organisational skills and have a natural ability to motivate and develop a high performing team. Having a track record in deploying process improvement methodology is desirable.
Unlock job insights
Salary match, Number of applicants, Skills match
Your application will include the following questions:
* Do you have experience in a sales role?
* How many years' experience do you have as a Location Manager?
* Which of the following statements best describes your right to work in Australia?
* Do you have experience in a role which requires relationship management experience?
* How many years of people management experience do you have?
* How many years' experience do you have as an Airport Manager?
* What's your expected annual base salary?
* Have you completed a qualification in management?
Welcome to Hertz Australia. Explore Australia in your own car by booking with Hertz. With over 200 locations available across the country, take advantage of our extensive vehicle rental selection and make your booking online instantly using the reservations system above or check out our latest offers available on car rental. With great deals on car rental, hertz.com.au is the best place to book your car hire.
Source: This is an extract from the company's own website.
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