We're seeking an enthusiastic and driven Receptionist to join our team. This is a diverse role that involves providing exceptional customer service, assisting with administrative tasks, and contributing to the overall success of our health club.
**Job Description**
Fitness enthusiasts unite! We're on a mission to revolutionize the fitness industry with our state-of-the-art facilities and expert staff. As a Receptionist, you'll be at the forefront of this movement, greeting members, answering calls, and handling queries with ease.
Greetings and Customer Service
* Greet everyone who enters the club, serving customers at both the front desk and café.
* Answer calls, handle queries, and listen to complaints, directing members to relevant managers if necessary.
Administrative Tasks
* Utilise computer systems to look up member details, create access key tags, process purchases, and assist members with booking classes.
* Assist parents with booking their kids into our Kids Cartel program where needed.
* Learn about our supplement and apparel range to execute sales to members.
Café Duties
* Perform café duties, including using a coffee machine and making protein shakes.
* Maintain venue cleanliness, ensuring the reception/café area are always neat and tidy, supplement shelves are stocked sufficiently, and apparel is precisely displayed.
Other Responsibilities
* Perform opening and closing duties in a timely manner.
* Follow directions, prioritise, and complete tasks in a timely manner.
You'll Need
* Previous customer service experience with excellent communication skills.
* A 'can do' attitude with a thirst for learning and ambition for growth.
* A passion for health and fitness and eagerness to work in the industry.
We Offer
* A thriving culture where you can grow and develop your skills.
* Free gym membership to all Fitness Cartel locations.
* Discounts on supplements, apparel, and café products.
* Access to Merse Wellness Spas at discounted rates.
About Us
We're a rapidly expanding brand with a vision to revolutionize the fitness industry. Our state-of-the-art facilities offer 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.
How to Apply
Submit your resume and cover letter explaining why you want to work with us and what you can bring to our team.