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Store manager, mermaid beach (gold coast)

Gold Coast
DBA-Verwaltungs-Gmbh
Store Manager
Posted: 15h ago
The role

Job Overview

The Store Manager is responsible for the effective operation, execution and achievement of the store budget through leadership and management of their teams, developing an exceptional customer‐centric culture.

Reporting to the State Sales Manager, the Store Manager ensures that the team is inspired and empowered to deliver sales, key performance indicators and customer service aligned with our vision.

Responsibilities

  • Lead, motivate, develop & drive the team to achieve commercial targets.
  • Demonstrate an energetic approach in both sales and management.
  • Liaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain business.
  • Manage, coordinate and approve leave applications for team members.
  • Ensure alignment with roster requirements and manage store rosters aligned with sales volumes and team member leave.
  • Ensure each store is running at optimal staffing levels.
  • Recruit, onboard and mentor staff as required.
  • Manage stock control including ordering, movement through stock transfers to and from the store, and stock takes.
  • Complete merchandising as required.
  • Maintain relationships of key stakeholders.
  • Work collaboratively with multi‐function teams and other store managers.
  • Drive a culture that is laser focused on amazing customer service.
  • Effective leadership and management of the team.
  • Qualifications

  • Previous success in retail management.
  • Ability to recruit and motivate a team.
  • Open mindset to change and strong ability to lead others effectively through change.
  • Sales focused and goal‐driven.
  • Displays excellent interpersonal, communication and mentoring skills.
  • A passion for creating a fantastic customer experience.
  • Full knowledge of own area of responsibility and applicable practices and procedures.
  • Experience in managing performance, training and development of a team is an advantage.
  • Driven to learn new skills and keen to secure a role which offers exposure to an exciting industry.
  • Benefits

  • Training is provided – we look for a great attitude and someone eager to learn.
  • Job satisfaction – you will come to work each day knowing you are making a difference.
  • Rewards – monthly and quarterly sales bonuses.
  • Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), 20 weeks Paid Parental leave, 2‐day Volunteer leave and Carers leave, new hire onboarding pack, and many more.
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