Agency Department of Children and Families Work unit Regional Services Greater Darwin
Job title Administration Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing
Salary $68,776 - $73,898 Location Darwin
Position number 31105 RTF 346687 Closing 06/05/2026
Contact officer Jessica Smith on 08 8999 47***or ***email_hidden***
About the agency https://families.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=346687
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
Provide high quality and confidential administrative, reception and secretarial support to the operational offices and leadership
group within the Greater Darwin Region, Department of Children and Families in the provision of regional corporate support
services.
Key duties and responsibilities
1. Arrange, process and acquit official duty travel requirements including booking flights, accommodation and transport for staff
and clients ensuring compliance with legislation and Northern Territory Government (NTG) and departmental policies and
procedures.
2. Purchase and receive goods and services within procurement guidelines ensuring accurate acquittal and reconciliation of
corporate credit card.
3. Provide administrative support to offices, including reception duties, minute taking and co-ordinating venue bookings and
catering.
4. Provide training and support to staff on NTG, Agency and work unit administrative processes and procedures including travel,
finance and procurement.
5. Provide administrative support to other Greater Darwin Region Business Units as required.
6. Participate in an after-hours roster and assist in delivering the Department’s statutory welfare group responses in accordance
with the Emergency Management Act.
Selection criteria
Essential
1. Previous practical experience in an administrative support role, incorporating secretarial support, reception duties, financial
processes and administering and coordinating staff travel.
2. Demonstrated ability to use a range of software packages preferably including complex client databases, word processing,
spreadsheets, records and financial management systems without the assistance of artificial intelligence applications.
3. Well-developed organisational and time management skills with a proven ability to work in an environment of continuous
change with attributes of flexibility and adaptability.
4. Well-developed communication and interpersonal skills to interact professionally with a range of internal and external
stakeholders and members of the public, using diplomacy, discretion, and empathy in dealing with confidential and sensitive
information.
5. Demonstrated emotional resilience in difficult circumstances and ability to respond positively in a high pressure, and at times,
confronting work environment.
6. Demonstrated ability to work respectfully and professionally within a culturally diverse workplace servicing a diverse client
base.
7. Ability to work independently and as a member of a team, to achieve timely outcomes in a busy work environment while
maintaining high standards of accuracy and attention to detail.
8. Demonstrated ability to work within legislation, policy, procedures and determinations related to employment, records
management, procurement, and financial management.
Desirable
1. Sound working knowledge of TRM (Territory Records Manager) or other similar electronic record management systems.
2. Northern Territory driver licence or ability to obtain prior to commencement.
Further information
The recommended applicant will be required to hold a current Working with Children Clearance notice and undergo a criminal
history check (a criminal history will not exclude an applicant from this position unless it is a relevant criminal history).