1 day ago Be among the first 25 applicants
* We are looking for a master planner to support and strengthen a critical function within the Services Management Team.
* Collaborate with a dynamic team and make a tangible difference.
* Enjoy a competitive package and benefits, including the flexibility of hybrid working.
We are Woolworths Group
200,000+ bright minds, passionate hearts and unique perspectives connected by a shared Purpose – 'to create better experiences together for a better tomorrow.' It's that Purpose that fuels our ambition to explore new ideas, make brave commitments and innovate better ways to meet the food and everyday needs of more than 24 million customers every week.
If you're excited to turn today's blue sky thinking into a better tomorrow for future generations, you'll find yourself supported and enriched in a dynamic, inclusive and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can.
Welcome to Group Enablement
Our Group Enablement Teams are the Technology, Business Enablement, Value Chain and Replenishment experts developing new capabilities and platforms for a better retail future.
We're the crucial link between our stores and the stock they need, the IT engine moving our business forward, the strategic connectors streamlining the way we work, and the forward thinkers using tech to transform the retail experience.
Uniting cutting edge technology, data and retail smarts, you'll work behind the scenes, in the margins and across every corner of the business – to uplift our capability, amplify our collective impacts and revolutionise the customer experience.
What you'll do
* Ensure testing is planned and scheduled by the accountable owner in accordance with the Service Continuity Policy. It is the role of the analyst to complete checkpoints in the testing cycle including post test reviews with stakeholders.
* Work with application and technical owners to ensure testing is completed within policy compliance
* Design, maintain and communicate service continuity testing schedules for identified business critical systems to ensure ongoing service provision during disasters or similar events.
* Assess the impact of changes to systems, applications and infrastructure to determine requirements for IT Service Continuity.
* Working closely with key IT stakeholders to plan testing in advance looking to optimise tests to reduce impacts to the business.
* Work closely with stakeholders to resolve issues where testing does not meet the policy or fails to meet recovery requirements.
* Report, manage and resolve non-compliance with application owners.
What you'll bring
* Effective stakeholder management skills, fostering strong relationships and ensuring everyone is on the same page.
* Your proven ability to be the master planner and organiser effectively juggling multiple priorities and competing demands.
* Communications is your strength enabling you to work collaboratively with key stakeholders
* You have been the process specialist in a service continuity or disaster recovery process specialist role.
* You're adept at executing ITIL processes, ensuring streamlined and efficient IT service management.
* You have a deep understanding of IT service continuity in a business context, including ITIL, operations, and business processes, ensuring seamless service delivery.
* You combine strong analytical and communication skills with the ability to work both independently and collaboratively, making you a valuable asset to any team.
What You'll Experience
* Hybrid working, including in office 3 days and work from home
* Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates and incentivises purpose-driven work.
* A global business with endless career possibilities around every corner and across every discipline – with valuable exposure to a vast and exciting business network.
* A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply. Please let us know in your application if we can support you with any adjustments in the hiring process.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Business Development and Sales
Industries
* Retail
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