Start your career with a family-owned, 5.0★ rated pest control team
Bundilla Pest Control is a third-generation, family-owned business that's been looking after homes and businesses from the Sunshine Coast to North Brisbane since 1985. With 1,167+ Google reviews and a 5.0 average, we're known for friendly service, honest advice, and getting the job done properly.
We're looking for a full-time Customer Service & Sales Coordinator to join our Maroochydore office. This is not a remote role; you'll be right in the heart of the action with our technicians and office team.
If you love talking to people, enjoy solving problems, and want to build a solid career instead of just "getting a job", this could be a great fit.
What's in it for you?
* Stable, full-time role in-office: Monday to Friday work with a supportive team.
* Solid starting salary (based on experience) with clear pay increases as you learn and grow.
* Simple bonus structure once you've settled in: the better you perform, the more you earn.
* Real training & development: Pest control is specialised; we'll teach you the industry and our systems properly.
* Family-owned culture: You're not just a number. We notice effort, attitude, and improvement.
* Long-term opportunity: This isn't a stepping-stone. If you commit and grow with us, we'll invest in you.
What the job actually looks like
You'll be one of the first voices our customers hear. Your day will include:
* Answering inbound calls and emails from new and existing customers.
* Asking good questions and booking the right service at the right time.
* Helping customers understand their options (and confidently recommending upgrades where it makes sense).
* Supporting our technicians by keeping the schedule tight and well organised.
* Following up quotes and overdue bookings.
* Handling the usual admin: notes in the system, updating details, sending confirmations, etc.
It's busy, varied, and suits someone who likes to finish the day knowing they got a lot done.
Who this role is perfect for
You might be:
* Fresh out of school and keen to get into the workforce, or
* Working in retail, hospitality, call centres or junior admin and ready for a Monday–Friday role.
Either way, you:
* Enjoy being on the phone and talking to people.
* Are happy to be in-office full-time; you like being around a team.
* Turn up on time, every day, and care about doing a good job.
* Don't mind staying on that 3:59pm call to get a job booked in properly.
* Can handle a fast-paced day without getting flustered.
* Want to learn, improve and stay: you understand it will take at least 12 months just to get comfortable in the role.
What we need from you
* Full working rights in Australia.
* Comfortable using computers and learning new systems.
* Clear, friendly phone manner and good written communication.
* Positive attitude, willingness to learn and take feedback.
* Commitment to at least 2 years with us. It takes time to get good, and we're looking for someone who wants to grow here, not bounce.
Previous customer service or admin experience is a bonus, but not essential for the right person.
Important Information (#NoSecrets)
At Bundilla Pest Control, we like to be upfront:
1. In-office only: This role is 100% based in our Maroochydore office; no hybrid or remote work options.
2. Long-term commitment: We'll invest significant time training you. In return, we're looking for someone ready to commit to at least two years in the role.
3. Attention to detail matters: To show you've read this ad properly (and because we like a bit of fun), please include the words "funky chicken" somewhere in your application response.
Ready to apply?
If this sounds like you, we'd love to hear from you.
Please include:
* Your resume, and
* A short written response (200–300 words max) telling us:
* why this role appeals to you, and
* What you're looking for over the next 2-3 years.
Join Bundilla Pest Control and help us take care of our customers, while we take care of your career.