A key aspect of this role is overseeing a third-party vendor responsible for an outsourced service management function.
Key Responsibilities:
* Building strong relationships across the business to ensure effective communication and task management.
* Managing requests and tasks to meet deadlines and quality expectations.
* Demonstrating a strong understanding of IT Service Management technology, ITIL disciplines, and Service Desk processes.
This role requires excellent interpersonal and organizational skills, with the ability to work effectively in a fast-paced environment.
Requirements:
* Strong understanding of IT Service Management technology and ITIL disciplines.
* Excellent communication and interpersonal skills.
* Ability to work effectively in a fast-paced environment.
The ideal candidate will have experience in a similar role and a proven track record of delivering high-quality results.
What We Offer:
A dynamic work environment that fosters growth and development.
Opportunities for professional advancement and career progression.
Collaborative team environment that encourages open communication and teamwork.
Competitive compensation and benefits package.