About the Role: A highly skilled Relationship Building Specialist is sought after to join a dynamic team. In this pivotal position, you will establish and maintain strong relationships with customers: driving adoption of key solutions and supporting retention and growth across strategic accounts.
Key Responsibilities
* BUILD STRONG RELATIONSHIPS WITH CLIENT STAKEHOLDERS AND END USERS
* DRIVE CONTENT AND PRODUCT USAGE AND CUSTOMER SATISFACTION
* SUPPORT SALES TEAM COLLEAGUES WITH RENEWALS, UPSELL, AND CROSS-SELL OPPORTUNITIES
* DELIVER TAILORED CONTENT AND PRODUCT TRAINING, AND SUPPORT FOR STRATEGIC ACCOUNT TRIALS
* SHARE CUSTOMER INSIGHTS AND FEEDBACK TO THE BUSINESS TO INFORM CONTENT AND PRODUCT DEVELOPMENT
About You: We're looking for someone who excels at relationship building, has strong communication skills, and can drive results in a dynamic environment.
What We Offer: A competitive compensation package, opportunities for growth and development, and a collaborative work environment.