OverviewAdd expected salary to your profile for insightsIt starts here.
With Bendigo Bank... and you.We've never been 'just a bank'.
Just like you should never be 'just an employee'.
We're united in our belief that in banking, better can be bigger, and together we're making it happen.Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives.This is a Permanent, Part-time position located in Benalla.
The roster is 60 hours per fortnight.ResponsibilitiesExploring customers' needs through in-depth conversations to help them achieve their financial goals and partnering with different specialists within the branchKeeping up with constant change.
You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offeringsBeing the face of the branch and customer service.
Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefrontEmbracing an attitude of lifelong learning.
Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunitiesBuilding connections.
A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place; while having some fun along the wayWhat you'll bring to the roleTo succeed in this role, you'll consistently deliver exceptional customer service.
We'd love you to have:Experience in customer service environment and the ability to achieve targetsStrong attention to detail to ensure secure, accurate transactions with a risk mindsetConfidence to communicate with new and existing customers face to face and over the phoneEagerness to understand and communicate what makes our bank differentDrive for collaboration - mateship is crucial for us to work together and achieve our goalsExperience in the banking and finance industry is a plus but certainly not essentialWhy work with usWant big impact that matters?
Here, you'll know your work directly benefits the customers and communities we all serve.Want to be more than just a number?
Join a team that truly values you – and that gets more and more diverse, every day.Want career opportunity and flexibility?
You can achieve so much here, with versatile policies and a team that believes in you.You'll also get access to a great range of benefits, including:Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family membersTake your learning to the next level through our corporate university BEN UAdditional informationWe're making better bigger.
And we'll get there with you.
We're committed to diversity and inclusion and recruiting the best people regardless of gender, age, disability, religion, sexual orientation or cultural background.
Please don't hesitate to reach out if you require any adjustments to the application or interview processes.We believe that screening and interviews may commence prior to the closing date.
We are committed to responding to all candidates, regardless of the outcome of your application.For more information about our retail banking roles, please note there is an external careers page.
We cannot include external links in this description.
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📌 Customer Advisor | Benalla | Vic
🏢 Bendigo Bank
📍 Victoria