**Work Type**:
- Permanent - Full Time**Work Mode**:
- On-site**Industry**:
- Logistics Distribution & Supply Chain**Location**:
- Tullamarine - Victoria**Salary**:
$90,000.00 - $90,000.00 Yearly
**Reference**:
- BH-26701- ABOUT THE COMPANY
- Australian-owned and operated freight forwarder, wharf transport, and 3PL expert provide complete end-to-end logistics solutions for valued clients.
- ABOUT THE ROLE
- Working within the commercial team, the successful Key Account Manager will have previous experience in a similar role to that within international freight forwarding. Maintaining a portfolio of accounts, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements. This is an operational KAM role.
- DUTIES- Maintain and service a portfolio of import and export (air/sea) accounts
- Ensure all movements are DIFOT through strong reporting structures
- Provide daily CW1 status reporting and troubleshoot potential issues
- Work closely with internal stakeholders to ensure mínimal delays
- Build strong relationships with external stakeholders
SKILLS AND EXPERIENCE- 3 years + of experience in a forwarding-based Customer Service role
- Understand end to end import/export freight forwarder process
- Professional appearance and approach to the workday
- Demonstrated ability to explain current internal and external relationships
- Strong computer literacy (CW1/Excel/Word/PowerPoint)
COMPANY CULTURE
- This business is built on a robust outward professionalism mindset and solid internal structures. The Commercial team is energetic, has excellent cohesion, and enjoys their work. An experienced and upbeat personality will suit this commercial team.
- **BENEFITS**:
- Continued and ongoing training and development program
- Career progression opportunities for motivated individuals
- Modern, dynamic office set-up