Assistant Service & Dispatch Coordinator – Kitchen Joinery
Shoalhaven New Image Kitchens is a well-established kitchen manufacturing and installation business serving the South Coast. We are currently seeking an Assistant Service & Dispatch Officer to support our Service & Dispatch Manager and help ensure the smooth coordination of deliveries, installations, and service works.
About the Role
This is a hands-on coordination and administration role suited to someone who thrives in a fast-paced, detail-driven environment. You will assist with scheduling, service administration, and communication between installers, service technicians, factory staff, and management.
Key Responsibilities
* Assist with daily scheduling of kitchen deliveries, installations, and service jobs
* Coordinate installer and service technician availability
* Maintain job trackers, schedules, and service documentation
* Log and follow up service requests to ensure timely completion
* Liaise with factory, dispatch, and quality control teams
* Act as a key point of contact for installers regarding job schedules
* Support reporting, record-keeping, and continuous improvement initiatives
About You
* Strong organisational skills with high attention to detail
* Confident communicator, both written and verbal
* Able to manage competing priorities and work to deadlines
* Comfortable using computer systems, email, and scheduling tools
* Proactive, reliable, and team-focused
Experience & Skills
Essential:
* Experience in administrative, scheduling, dispatch, or coordination role
* Strong computer literacy and documentation skills
Desirable:
* Experience in construction, cabinetry, joinery, manufacturing, or trade-based environments
* Exposure to service coordination or logistics processes
What We Offer
* Remuneration negotiable based on experience·
* A stable role within a growing local business
* Supportive team environment with clear processes
* Opportunity to contribute to operational improvements
* Ongoing training and development
* Shoalhaven / South Coast lifestyle
If you're organised, detail-oriented, and enjoy coordinating people and processes, we'd love to hear from you.
Apply now with your resume and a brief cover letter.
Job Type: Full-time
Ability to commute/relocate:
* Nowra NSW 2541: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Kitchen Joinery - Trades Management: 3 years (Required)
Work Authorisation:
* Australia (Required)
Work Location: In person