A growing Australian SaaS company is seeking a Technical Customer Support Officer in Canberra. This role involves troubleshooting software issues and assisting customers in using the platform effectively. You will guide customers through setup, respond to support requests, and maintain ownership of support tickets. Ideal candidates have 3+ years of experience in technical support, strong troubleshooting skills, and the ability to explain technical concepts to non-technical users. A collaborative team environment awaits.#J-18808-Ljbffr