Tesserent is seeking a Service Desk Technician in Rydalmere, NSW, to provide 1st and 2nd level IT support while adhering to Service Level Agreements. Applicants must hold Australian Citizenship and be eligible for defense security clearance. Responsibilities include troubleshooting issues, providing customer support, and using ServiceNow for incident management. Candidates should have at least 1 year of technical support experience, excellent problem-solving skills, and a willingness to learn new technologies. The role also includes various employee benefits such as gym discounts and parental leave options.#J-18808-Ljbffr