A leading consulting firm in Canberra is seeking a full-time Service Desk Officer. This role involves providing IT support, managing incidents through a ticketing system, and ensuring clear communication with non-technical users. Candidates should have 2+ years of IT experience and strong analytical skills. The position offers a collaborative environment, support for personal development, and competitive salary packages. Eligible candidates must be able to obtain an Australian Government Security Clearance.#J-18808-Ljbffr