Multiple Customer Banking Specialist Relief Positions. Permanent fixed roster: Monday to Friday 11 – 4pm or Tuesday to Friday 11 – 4pm and Saturdays 9:45 – 2:15pm. This role offers variety – each day you'll connect with different teams across branches in the Brisbane City and Inner North Area. Travel required. Locations: Strathpine, Stafford, and Chermside.
Responsibilities
* Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
* Support customers with enquiries, maintenance on accounts and process applications for credit products.
* Complete Financial Health Checks to assess customers' financial needs and identify any changes.
* Educate and demonstrate our in‐branch technology and digital banking options to customers.
* Problem‐solve and provide effective solutions whilst championing our processes, procedures, and driving our risk‐adverse culture.
Qualifications
* Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
* Excellent communication skills & the ability to articulate financial terms in a clear way.
* The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do.
* Ability to work in a retail environment that's busy and commercially driven.
* A genuine interest in building a career with CommBank.
Coverage Area
* 240 Queen St Brisbane
* 66 Eagle St Brisbane
* Albany Creek
* Arana Hills
* Brookside
* Fortitude Valley
* Hamilton
* Indooroopilly
* Kenmore
* King George Square Brisbane
* Sandgate
* Stafford City
* Strathpine
* Toowong
* Virginia
* Westfield Chermside
EEO Statement
Aboriginal & or Torres Strait Islander people encouraged to apply.
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