Customer Advisor | Benalla | VIC
Join Bendigo and Adelaide Bank in Sydney, Australia
It starts here. With Bendigo Bank... and you.
We are more than just a bank. We believe that in banking, better can be bigger, and together we're making it happen. Your role as a Customer Advisor places you at the forefront of our service delivery, empowering you to help customers achieve their banking goals.
In this dynamic role, you will:
Explore customers' needs through in-depth conversations to help them achieve their financial goals and collaborate with branch specialists.
Support our customers with digital literacy and online banking needs as we innovate our offerings.
Be the face of the branch, handling transactions, inquiries, paperwork, and maintaining risk considerations.
Engage in lifelong learning with on-the-job training and external development opportunities.
Build connections by supporting our customers and communities, while enjoying a fun and rewarding work environment.
This is a permanent, full-time position located in Benalla.
What you'll bring to the role:
Experience in customer service and target achievement.
Strong attention to detail for secure, accurate transactions.
Confidence in face-to-face and phone communication.
Understanding of what makes our bank unique.
Teamwork and collaboration skills.
Experience in banking and finance is a plus but not essential.
Why work with us?
Make a meaningful impact benefiting customers and communities.
Be valued in a diverse and inclusive team.
Enjoy career growth and flexible policies.
Benefits include health and wellbeing support, gym discounts, private health insurance, Employee Assistance Program, and access to 'BEN U' — our corporate university.
We are committed to diversity and inclusion. If you require adjustments during the application process, please reach out.
Learn more about our roles at our careers page.
Note: After applying, you will receive an email to complete a Pymetrics online assessment. Please check your junk folder if not received within 30 minutes.
We respond to all candidates and value diversity in our workforce.
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