**Work Type**:
- Fixed Term Contract - Full Time**Work Mode**:
- Hybrid**Industry**:
- Call Centre & Customer Service**Location**:
- Braeside - Victoria**Salary**:
$34.00 - $36.00 Hourly
**Reference**:
- BH-26479- **Key Responsibilities**:
- General Account Management
- Processing and Tracking of Orders
- Ensuring constant communication with the businesses that this company is working with
- Resolving customer inquiries across a large variety of products
- General Supply Chain duties (ie: processing invoices and export orders)
- Liaising with a variety of key stakeholders both internal and external to the company
**About You**:
- Experience in a similar Customer Service position involving B2B interactions
- You have the ability to take initiative and problem solve, as well as meet deadlines
- Previous exposure to CRM systems, including either Salesforce or Zendesk is preferred
- Previous experience on the phone regularly speaking to customers
- You are excited to continue to develop your skillset and learn and are also adaptable to a variety of scenarios
**Benefits for You**:
- WFH 2 days a week
- Potential to go Permanent
- Onsite Parking