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**APS5 Regulatory Compliance / Investigation Officer
**Job Reference Number **295_11/24
**Position Title** Regulatory Compliance / Investigation Officer
**Classification **APS5
**Status **Non-ongoing; Ongoing (Full time and Part time)
**Salary Range **$84,927 to $90,696 + 15.4% Superannuation
**Contact Person **Sarah Finch
**Contact Job Title **Business Manager
**Contact Number **02 7929 8035
**Number of Vacancies **Multiple - Merit Pool Creation
**Division **Regulatory Operations
**Branch**
Market Operations
Regulatory Campaigns & Projects
Compliance & Enforcement
Operational Assessment
**Section** Various
**Location**
Adelaide, SA; Brisbane, QLD; Canberra, ACT; Darwin,
NT; Hobart, TAS; Melbourne, VIC; Parramatta &Penrith
NSW; Perth, WA
**Date Applications Open **2 December 2024
**Date Applications Close **15 January 2025
**About the NDIS Quality and Safeguards Commission**
The NDIS Quality and Safeguards Commission (the NDIS Commission) is an independent
agency established on 1 July 2018 to improve the quality and safety of NDIS supports and
services. The NDIS Commission is the dedicated national regulator of NDIS service providers
in Australia and a non-corporate entity under the Public Governance, Performance and
Accountability Act 2013.
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**The NDIS Commission's core legislative functions**
- Uphold the rights of, and promote the health, safety, and wellbeing of, people
with
- disability receiving supports or services, including those received under the NDIS.
- Develop a nationally consistent approach to managing quality and safeguards for
- people with disability receiving supports or services, including those received
under
- the NDIS.
- Promote the provision of advice, information, education, and training to NDIS.
- providers and people with disability.
- Secure compliance with relevant legislation through effective compliance and
- enforcement arrangements.
- Promote continuous improvement amongst NDIS providers and the delivery of
- progressively higher standards of supports and services to people with disability.
- Develop and oversee the broad policy design for a nationally consistent
framework.
- relating to the screening of workers involved in the provision of supports and
- services to people with disability.
- Engage in, promote, and coordinate the sharing of information to achieve the
objects.
- of the relevant legislation.
- Provide NDIS market oversight, including:
I. By monitoring changes in the NDIS market which may indicate emerging
risk
II. By monitoring and mitigating the risks of unplanned service withdrawal.
The NDIS Commission is a disability friendly organisation that offers interesting and
**About the Division**
The Regulatory Operations Division (the Division) delivers core regulatory functions including
registration of NDIS providers, oversight of the Approved Quality Auditor (AQA) scheme,
oversight of the national worker screening arrangements, compliance monitoring and
enforcement. It is also responsible for the delivery of targeted regulatory campaigns, risk and
intelligence, operational policy, quality improvement, Indigenous and Remote Operations
and has a small team undertaking an operational assurance and review function.
The Division has four branches and a small office supporting the Deputy Commissioner:
- Market Operations
- Regulatory Campaigns and Projects
- Compliance and Enforcement
- Operational Assessment
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**About the branches**
Market Operations
The Market Operations Branch oversees the registration, worker screening and Approved
Quality Auditor (AQA) functions of the NDIS Commission and ensures provider and worker
obligations are understood. Market entry decision making is supported by stakeholder
engagement and intelligence, risk, and data analysis. The Branch is also responsible for
administration of the NDIS Worker Screening Database. Finally, the Branch leads inter
- agency engagement for market entry and worker screening operations.
**Regulatory Campaigns and Projects**
The Regulatory Campaigns and Project Branch delivers timely targeted regulatory initiatives
to promote compliance and continuous improvement amongst NDIS providers. Broad
variety of teams including taskforce, operational policy, campaigns, high intensity and special
projects supports a flexible approach to responding to issues with a targeted and risk
- responsive regulatory approach.
**Compliance and Enforcement**
The Compliance and Enforcement Branch is responsible for delivery of compliance
monitoring and enforcement of providers and workers in the NDIS. It applies a risk
- responsive approach to its regulatory activities using proactive and reactive levers to ensure
compliance, quality providers and workers and safeguarding of participants. It is responsible
for leading investigations and taking appropriate and proportionate action in response to
non-compliance. It has a key role developing relationships with other regu