Job Title: Hospitality Team Member
Pullman Adelaide is a renowned hotel with a strong reputation for excellence in customer service. As a key member of our team, you will play a vital role in ensuring that our guests receive the highest level of care and attention.
Key Responsibilities
* Provide exceptional customer service by responding to requests promptly and efficiently.
* Participate in training programs to enhance your skills and capabilities.
* Promote hotel facilities through strong product knowledge.
* Maintain a high level of professionalism and ensure confidentiality is maintained at all times.
* Attend to guest requests efficiently and effectively, striving to provide Total Guest Satisfaction.
Requirements
* Previous experience in a hospitality environment is desirable but not essential.
* Excellent communication and interpersonal skills are essential.
* A strong attention to detail and ability to work independently is required.
* Flexibility with regards to shifts and ability to work rotating rosters is necessary.
* Computer literacy and proficiency in Opera PMS is advantageous.
* Impeccable grooming and presentation are expected.
Benefits
* All Hearts Employee Benefit Card offering discounted rates worldwide.
* Opportunity to develop your talent and grow within the hotel.
* Duty Meal and laundered uniform provided.