Job Overview
This role offers a unique opportunity to work in a dynamic and client-focused team, dedicated to delivering high-quality in-home support services across Southern Tasmania.
Responsibilities
* Coordinate new referrals and home care assessments for incoming and re-engaging clients.
* Reassess support plans to ensure services remain appropriate, responsive, and compliant with statutory obligations.
* Maintain accurate and up-to-date client databases and documentation for reporting and quality assurance.
* Investigate and resolve client concerns independently to uphold service quality and accountability.
* Lead the onboarding, orientation, and ongoing training of field staff to maintain high standards of care delivery.
Key Requirements:
* Demonstrated ability to contribute effectively to the development and continuing improvement of services provided to clients.
* Demonstrated analytical and problem-solving skills with the ability to make independent and collaborative judgments as well as implement management decisions.
Why this Role?
Working in this position allows you to build strong connections with colleagues and patients while making a significant impact on the community.
This is an excellent opportunity to pursue your health career in a public health system that values compassion, accountability, respect, and excellence.
Benefits
You will have access to salary packaging benefits including living expenses, meal entertainment, and other benefits if eligible.
Additionally, you can enjoy a range of employee benefits such as fitness passport, employee recognition program, and opportunities for professional development.
Eligibility
The following criteria are desirable:
* Certificate Level III in Individual Support or a related qualification and a demonstrated willingness to increase knowledge and skills.
* Current Driver's Licence.