Funeral Director Position
We are a proud family owned and operated company who pride ourselves on our outstanding professionalism and exceptional customer service.
We are currently seeking a Funeral Arranger/Conductor who is passionate and driven.
The Funeral Director position is responsible for providing a customer facing service to our families and always requires a compassionate yet professional approach.
We are seeking a Funeral Director on a Full Time (40 hours/week) basis to join our team. Someone who also has the passion for our community and a willingness to support families in their time of need. The successful candidate must have a caring and understanding nature whilst demonstrating our values of empathy, compassion, respect, professionalism, and excellence.
If you are a community minded person who lives by the values of over-service, have strong organisational skills, good attention to detail and are a team player, then this may be the job for you.
The role includes:
Arranging Funerals
* Identify service requirements with sensitivity to client grief, beliefs, traditions, rituals, and special requests
* Maintain knowledge of products and services and offer these to satisfy funeral service needs
* Develop and communicate the funeral plan to the client
* Complete documentation, establish a client contract and explain costs and payment terms
* Liaise with service providers, such as clergy, florist, newspapers, and other suppliers
* Respond to client requests
Key Duties and Responsibilities
* To provide a customer facing service to our families including setting up services, directing families, and operating media and related equipment
* Washing, preparing and driving company vehicles
* Data inputting and funeral file processing
* Working as a team to provide a first-class customer service that goes above and beyond to meet the needs of our families
Key Skills and Competencies
* Excellent customer service and communication skills
* Must be physically fit, healthy and strong to perform the heavier manual work required
* First class driving skills with a clean Driving Licence
* Outstanding planning and organisational skills with the ability to manage multiple tasks
* The ability to work under pressure and to tight deadlines
* Good technical and computer literacy skills
* An ability to work on your own initiative as well as a member of a team
* Good decision making and problem-solving skills
* Highly organised with good attention to detail
* Must be an Australian citizen to be eligible for this position
* Must hold a current National Police Check or be willing to obtain one
No prior experience is required as ongoing training and development will be provided.
Valuable attributes we would look for are:
- Immediate Start
* Extensive experience in high quality customer service roles, events background is a bonus.
* Self-Motivated, team player or able to work alone
* Immaculate presentation with high standards
* Outstanding attention to detail along with compassion and grace
* Excellent written and verbal communication skills
* Excellent Organisational skills and work well under pressure
* Competent computer skills, comfortable with MAC and PC
* Basic administration skills are essential
* Be available to work early starts and late finishes as required.
* Current drivers licence, own vehicle and good navigational skills
* Ability to problem solve and address issues as they arise in a professional manner
* Work in a small team environment
* Hands on work & be physically fit
If this sounds like you, please send your resume withcover letter explaining why you think you will suit the role.
Please attention your cover letter to Craig and Rhianon Murphy
via email
Or Post to PO Box 532, Nowra NSW 2541
Applications Close Friday 9 January 2026