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Apply for the LWS Base Operations Manager role at Ventia .
We are seeking a Living and Working Services (LWS) Base Operations Manager to oversee and manage our team at the Albury Wodonga Military Area .
About the Role
The LWS Base Operations Manager will oversee and drive operational excellence in hospitality for our Defence Base Services contract in the Albury Wodonga Military Area. The role includes managing catering, cleaning, accommodation, laundry, fitness centres, pest and vermin control, and transport while ensuring compliance with safety, environmental, financial, and contractual obligations.
Responsibilities
* Lead and manage hospitality service delivery across the Base and associated sites, fostering a high-performance team culture.
* Drive operational performance, monitor monthly productivity KPIs, and coordinate integrated services and contract changes.
* Ensure compliance with safety, environmental, financial, and contractual obligations.
* Facilitate stakeholder engagement meetings and respond to customer inquiries professionally and promptly.
Qualifications
* Tertiary qualifications in Business, Facilities Management, Hospitality, Logistics, or a related discipline.
* Minimum 3+ years' experience in a services contract environment.
* Strong communication, stakeholder engagement, and team development skills.
* Experience managing financial outcomes and applying contractual obligations to operational delivery.
* A commitment to safety, compliance, and customer satisfaction.
Requirements
Must be eligible to hold a Defence Security Clearance. Applicants must be an Australian Citizen and be willing to undertake and maintain a satisfactory Australian Federal Police Check.
Benefits
* Safety-first culture and high-performing environment.
* 6-year Defence Base Services contract with potential extension.
* Recognised as a Veteran Employer of Choice.
* Access to health, wellbeing initiatives, employee assistance program, and discount program at over 450 retailers.
About Ventia
Ventia is a leading infrastructure services company operating across Australia and New Zealand, providing essential services to Defence and other sectors. We are committed to safety, sustainability, and diversity.
How to Apply
Click the apply button to submit your application.
Position Reference Number:
#J-18808-Ljbffr