Telstra is a leading Australian brand with a global presence, committed to building a connected future for everyone.
Job Summary
We're seeking a Part Time Customer Service & Sales Consultant to join our BATEMANS BAY store. As a Retail Sales Consultant, you will deliver exceptional customer service by providing an outstanding in-store experience and empowering customers to transform their telecommunications experience.
Key Responsibilities
Main Objectives:
* Provide top-notch customer service, ensuring a seamless in-store journey for all customers.
* Identify and offer tailored solutions to meet customers' needs, enhancing their telecommunications experience.
* Maintain up-to-date knowledge of the latest cutting-edge tech and gadgets, staying ahead of industry trends.
* Meet or exceed sales targets and Key Performance Indicators (KPIs), driving business growth.
What We Offer
We provide a range of benefits, including:
* Team performance-related commission, guaranteed for the first two months.
* 30% discount on Telstra services.
* Ongoing training and career development opportunities.
* A Telstra SIM card.
* Exclusive discounts and offers across 240 brands and partners.
* 16 weeks of paid parental leave for primary and secondary carers.
About You
To succeed in this role, you'll need:
* Exceptional communication and interpersonal skills, enabling you to build strong relationships with customers.
* The ability to quickly develop customized solutions for customers.
* A drive to reach and exceed sales targets and KPIs.
* A passion for learning and growth, both within the role and beyond.
* Previous experience in a customer-facing role.
* The capacity to thrive in a fast-paced, dynamic retail environment.
Join Our Team
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
About Us
Telstra is an iconic Australian brand with a global footprint, committed to making a positive impact through our work.
We pride ourselves on being a great place to work, offering endless career opportunities, an amazing work-life balance, and the chance to make a real difference.