Job Summary:
As a Senior Network Engineer, you will be responsible for delivering on-site and remote systems engineering services to a diverse customer base. You will provide technical expertise in network troubleshooting, firewalling, and cybersecurity.
Key Responsibilities:
* Provide services across multiple vendors and vertical technologies delivering excellence in Windows and/or Apple focused technology services.
* Provide general application support, basic troubleshooting of network connectivity issues, user account creations and deletions, create file sharing connections.
* Work closely with our team to manage customer expectations and resolve highly technical issues in a timely manner.
* Manage end point software installation and licensing, as well as end user device setup and transfer.
Requirements:
We are looking for an individual with multiple years' experience in a Senior Network Engineer or similar position. You should be passionate about everything IT and have strong problem-solving and troubleshooting skills.
* Desire to succeed as a team and share knowledge to fellow engineers.
* Love to communicate with key stakeholders, in both technical and non-technical capacities.
* Understand the importance of time management, you enjoy working towards deadlines.
Technical Skills:
Level 4 experience in network troubleshooting - experience with key vendors such as Aruba, CISCO, Fortinet and Palo Alto. 6+ years' experience in large enterprise networking and SD WANs. Deep level knowledge in networking, firewalls, switching and wireless. Subject matter expertise in all things networking, primarily as a delivery engineer. Relevant certifications with key networking vendors and products.