Team Trainer - Aged Care (Support at Home)
Trilogy Care is Australia's fastest growing Home Care Package provider and we're on a mission to transform aged care.
Our innovative model gives older Australians more choice, transparency and value, helping them stay independent in their own homes for longer.
But it's not just about care, it's about making a meaningful impact on lives and communities.
At Trilogy Care, we're preparing for one of the biggest shifts in aged care delivery: the new Support at Home program.
We're building practical, people-first training that equips our Care Team to navigate this change with clarity, confidence, and compassion.
As our Care Team Trainer, you'll design and deliver high-impact training to frontline staff, turning reform into action and knowledge into care.
This is your opportunity to shape capability, uplift confidence, and lead a learning culture that puts older Australians first.
What You'll Do
Design and deliver engaging, practical training aligned to Support at Home reform
Create onboarding programs, job aids and micro-learning tools tailored to Care Partners
Support care quality in high-impact domains like re-ablement, end-of-life care, and AT-HM coordination
Provide coaching and capability support in collaboration with Team Leaders
Evaluate training effectiveness and adapt delivery based on learner feedback and outcomes
Stay current with legislation and ensure training materials reflect policy changes
How You'll Make an Impact
Ensure every Care Partner is Support at Home–ready within 12 weeks of commencing
Improve consistency, confidence and client experience through training
Turn legislative change into practice that people understand and trust
Contribute to compliance, audit readiness, and client outcomes through targeted development
About You
You're a skilled facilitator and a trusted coach, someone who knows how to build capability, not just deliver content.
You bring deep knowledge of aged care or community services and thrive in environments that are evolving fast.
3+ years in training or education, preferably in aged care, health or community services
Experience delivering training through major business change or reform
Strong understanding of adult learning principles and coaching best practice
Familiarity with Home Care Packages and upcoming Support at Home changes
Excellent communication skills and ability to tailor training to a range of learners
Confident facilitator across in-person and virtual environments, with excellent presentation and interpersonal skills
Certificate IV in Training & Assessment or equivalent (preferred)
Why Trilogy Care?
Expansive new King Street, Bowen Hills office with excellent facilities, close to public transport, cafes, restaurants and supermarkets
Vibrant team culture and regular social events
Opportunities for career mapping and career progression within the company
Access to Fitness Passport to support your health and wellbeing
EAP support for you and your immediate family
Enjoy a wide range of employee benefits and discounts – including savings on groceries, fuel, utilities, wellness, and novated leasing.
Unlock your Potential with Trilogy Care
Behind every hour of care we deliver is a smart, tech-enabled team rethinking how aged care operates.
At Trilogy Care, we're going beyond compliance and coordination – we're applying AI, automation and operational design to deliver better client experiences and better employee ones.
Every staff member has access to generative AI tools, training, and time to experiment – not just the Tech team
Whether you're in finance, people & culture, growth, or support, you'll be part of an industry-first AI movement where we reward ideas that improve care outcomes, safety, efficiency or team wellbeing.
Please note
To join our team, you'll need to have full Australian work rights.
As part of our standard recruitment process, we'll also conduct a working rights check, police check and request professional references during onboarding.
We appreciate the interest of recruitment agencies; however, we kindly ask that no calls or unsolicited resumes be submitted unless a prior agreement is in place.
Trilogy Care will not accept responsibility for any fees associated with unsolicited submissions.
#J-*****-Ljbffr