Do you have strong customer service and sales skills?
Do you enjoy a diverse role, supporting a great team?
Would you love a career with a world-leading, family owned Australian business?
Based in Albury, our Clipex Branch Sales & Support role is responsible for providing frontline customer service, handling sales inquiries, processing small sales transactions and supporting the sales team.
About the role
This role requires a high level of customer engagement, organisational skills & administrative efficiency - ensuring smooth operation of sales & support functions. Your role will include the following areas of responsibility:
Customer Engagement & Sales Support:
* Handle foot traffic at Albury branch, ensure customers receive prompt & professional assistance
* Answer incoming sales calls for Albury branch
* Qualify customer enquiries & hand over leads to Solutions Specialists
* Manage smaller transactional quotes & sales orders
* Provide customer support via phone & in-person interactions
Administrative & Data Management:
* Data entry & maintenance of customer & sales records
* Manage open orders for Albury, ensure timely fulfilment & follow-ups
* Assist with general admin duties as required to support sales operations
Inventory & Display Management:
* Oversee Albuty branch product display, ensuring it is well-organised & visually appealing
* Maintain limited availability stock for immediate customer purchases
* Assist in loading & unloading stock as required
Miscellaneous: Undertake ad-hoc duties and tasks as directed
What are we looking for
* Previous experience in customer service, sales support or administrative roles
* Familiarity with CRM or sales management systems beneficial
* Strong customer service & interpersonal skills, including phone enquiries
* Ability to qualify leads & escalate enquiries appropriately
* Experience with inventory management & stock handling an advantage
* Ability to undertake manual handling/physical lifting on occasion
* Ability to manage multiple tasks & prioritise workload
* Understanding of the rural lifestyle
* Forklift license (or willingness to obtain) is a plus, for stock handling duties
Why join us
* Build a career in an industry-leading company
* Excellent working environment in a great team
* Standard office hours, with some flexibility where possible
* Diverse and interesting role, supporting rural Australians
Who Are We
Clipex began from a strong desire to help people and find an easier way for farmers. An idea that started in 2007 grew to become a world leading fencing and stockyard system that is still family owned and run today. More than just fencing, Clipex now provides a range of systems and products that help rural Australians and people around the globe every day, and it continues to grow rapidly. Clipex is making significant advances in animal handling and permanent yard systems.
Please apply today if this interests you
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