Job Description - Food and Beverage Attendant Lobby Lounge (Part Time) (HOT0BKDF)Job Number: HOT0BKDFWork Location: Hilton Sydney, 488 George Street, Sydney 2000Join the Hilton Sydney TeamHilton is a leading global hospitality company, offering luxurious hotels, resorts, extended-stay suites, and mid-priced hotels worldwide. We foster an inclusive environment where team members can be authentic, grow, succeed, and thrive. Benefits include:Laundered uniform providedExceptional workplace culture, recognized as the World’s #1 Best Hospitality WorkplaceDiscounted memberships with Fitness First and BupaBonus annual leave days after 2 yearsInclusive environment with growth opportunities, driven by purpose110 discounted travel nights per year at Hilton’s global hotelsFood & beverage discountsAccess to Hilton’s Thrive Mental Wellness Hub and Intellect AppFlexible work arrangementsCompetitive pay rates above the HIGA standard, e.g., Level 2 $25.23 - $63.07/hour depending on penalties, tips, and service chargesYour Role as Food & Beverage AttendantIn this role, you will create memorable guest experiences by ensuring the outlet operates according to brand standards and exceeds guest expectations through exceptional service.Typical Day on the JobImpact guest experience by working closely with an experienced team to deliver food and beverage serviceCollaborate within a multiskilled team in the Food & Beverage departmentProvide a friendly, warm welcome and prompt, efficient serviceAssist guests with seating and set up service areas with sufficient mise en placePromptly collect and deliver orders from the kitchenAssist with barista or bartender tasksPerform waiting duties, including cleaning tablesMix sophisticated drinks and demonstrate product knowledgeHandle reservations, greeting, and seating guestsEnsure responsible alcohol service at all timesMaintain personal appearance and attitude to exemplary standardsEnsure cleanliness and proper setup of tables and chairs before and during serviceAdhere to health, safety, and welfare policiesPerform physical tasks such as carrying food, clearing tables, pushing trolleys, and reaching for itemsWhat We Are Looking ForCurrent Responsible Service of Alcohol (RSA) CertificationExperience in hospitality or customer service preferredFood hygiene experience desirableTertiary qualifications in Hospitality Management are a plusExperience with electronic ordering systems desirableCash handling experience advantageousStrong interpersonal and communication skillsGood time management and ability to follow instructionsCommitment to high-quality customer serviceAbility to work rotating shifts, including days and nights with early and late finishesValid Australian working rights for at least 6 months
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