Overview
Employment Type: Permanent
Closing Date: 16 Oct :59pm
Job Title : Telstra Retail: Part Time Customer Service & Sales Consultant TOOWOOMBA
Job Summary: As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.
About Telstra and the Role
Telstra is hiring! We’re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re all about providing the best experience and delivering the best tech on the best network.
Our Toowoomba store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It’s a target driven setting, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.
What we offer
We have a tonne of great benefits here at Telstra, from training and career-growth opportunities to exclusive discounts across hundreds of brands and partners. Below is a snapshot of some offerings:
- Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running
- 30% off Telstra services
- Continuous training from management to keep enhancing your skills and helping you grow
- Telstra SIM card
- Exclusive discounts and offers across 240 brands and partners
- 16 weeks paid parental leave for primary and secondary carers
Responsibilities
What you’ll do
As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.
Qualifications and Attributes
- You're able to easily build a connection with a variety of new and existing customers
- You can quickly develop customised solutions for customers
- You’ve got a drive to reach (and exceed) sales targets and KPIs
- You’re hungry to learn and grow within the role (and beyond)
- You have experience in a customer-facing role
- You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
Application Process
Apply now! After you’ve submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along.
In the meantime, find more about life at Telstra
Retail Opportunities at Telstra
Commitment to Diversity and Inclusion
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.
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📌 Telstra Retail: Part Time Customer Service & Sales Consultant TOOWOOMBA
🏢 Telstra
📍 Toowoomba Regional