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Technical business analyst

Melbourne
The Royal Australian College of General Practitioners (RACGP)
Business analyst
Posted: 14 February
Offer description

Overview

About the role: This role leads requirements analysis across RACGP's digital platforms, defining user journeys, workflows and technical needs. Working with product, UX, content, developers and vendors, it bridges business and technical teams, supporting agile delivery and reporting to the Manager, Technical Business Analysis. As our Technical Business Analyst, you'll also:

Responsibilities

* Develop detailed artefacts such as user journeys, wireframes, workflows, content models and data-flow documentation to guide digital platform delivery
* Collaborate with product owners, UX/UI designers, content specialists, developers and vendors to refine and validate functional and technical requirements
* Support agile delivery activities including backlog refinement, sprint planning, clarifications for development/testing teams, and coordination of UAT
* Maintain accurate documentation and contribute to continuous improvement of technical BA standards, practices and digital delivery processes

Qualifications

* Strong digital BA experience across web/CMS platforms
* Clear communicator with excellent stakeholder skills
* Skilled in agile delivery tools and practices
* Able to turn complex tech needs into simple requirements

Benefits

* Maximise your pay – Salary package up to $15,900 tax-free for living expenses, plus additional options for meals, entertainment and novated leases, with 17.5% annual leave loading
* Extra paid leave – Cultural, ceremonial, gender transition and volunteer leave
* Work–life balance – Flexible hybrid work opportunities nationwide
* Career development – A commitment to your career development, with a clear Capability Framework to guide your progression, and a contemporary professional development program to build your skills
* Join a leader – Be part of Australia's largest specialist medical college

About the RACGP

The Royal Australian College of General Practitioners (RACGP) represents GPs across Australia. For over 60 years, we've supported the health system by setting education and practice standards, advocating for GP wellbeing and leading professional development. We deliver training through community-based models, including the Australian General Practice Training Program, to equip GPs for whole-person care.

How to apply

Click 'Apply' and upload your CV and cover letter as one document. Visit our careers page for details on the recruitment process and to view the position description. Applications will be reviewed as they're received and may close early if the right candidate is found. Please note: We do not accept applications from recruitment agencies for this role. Applicants must have the right to work in Australia. Applications close: Sunday, February 22 2026.

We value diversity and encourage applications from Aboriginal and Torres Strait Islander people, those with disabilities, and individuals from diverse backgrounds. If you need support or adjustments during the recruitment process, please mention it in your application.

We are a Circle Back Initiative Employer – we commit to respond to every applicant.

The RACGP acknowledges the Traditional Custodians of the land and waterways in which we work and live. We recognise their continuing connection to land, water and culture, and pay our respects to Elders, past, present and emerging.

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