Seeking an experienced Server to join our dynamic team. As a Model Server, you will be the face of our lounge, providing exceptional service and promoting our services to a targeted guest base.
Job Description
Under the direction of the Asst. Beverage Manager, you will be responsible for serving and expediting guests' drinks, promoting the lounge, and ensuring the highest levels of guest service at all times. You must possess a mix of sales ability, positive upbeat attitude, and image, with the ability to wear specifically designed clothing/uniform and costumes as needed.
* Sales Ability – you must be able to focus and sell designed products as selected by management, including menu signature drinks, specials, specific holiday beverages or drinks, wines, and any other product that's featured by Marketing.
* Positive Upbeat Attitude – you are selected for your upbeat and positive attitude on hire, and we require this attitude to be maintained daily.
* Image – you will enhance the company's objective to provide an entertaining environment through maintenance of visual appearance, according to department standards.
Standards:
* Uniform is clean, fitted by tailor, and well-maintained, reflecting the intended look and vibe as designated by department management.
* Body presentation must reflect a healthy fit look, and overall body presentation should be identical to that at time of hire at all times.
* Team member appearance should include a well-prepared fresh look, with males being cleanly shaved or well-maintained facial hair and females having styled hair and makeup.
Responsibilities:
* Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
* Takes guest orders, serves drinks, and collects monies in a courteous and efficient manner, adhering to cash handling procedures.
* Markets and promotes the lounge and services offered to a targeted guest base, focusing on the development of a personal clientele list.
* Develops promotional ideas for increasing business levels and revenue opportunities.
* Models designer apparel and accessories, may be required to make several costume changes during the scheduled shift.
* Interacts and entertains guests in a cordial and gracious manner, creating a memorable experience and building guest loyalty.
* Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests' table and coordinating service requests.
* Maintains a constant awareness of safety and accident prevention, immediately notifying the Supervisor if an accident occurs.
* Assists the department head with the training/mentoring of new team members as requested.
* Follows proper check settlement control procedures.
* Might participate in a professional photo shoot.
* Acts as a role model to all employees, always presenting oneself as a credit to Seminole Gaming and encouraging other team members to do the same.
* Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
* Ensures prompt and discreet notification to managers and/or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
* Meets the attendance requirements of the position.
* Performs other job duties as assigned.
Qualifications
High School Diploma or equivalent and one (1) year experience in beverage/cocktail service are required. Previous experience working in a nightclub and/or entertainment venue is highly preferred.
Current or previous modeling and/or promotions experience within the last five (5) years is required. Previous experience in upscale gaming lounge and/or similar entertainment environment is preferred.
The candidate must be able and willing to properly wear the assigned uniform or a special event costume.
The candidate must demonstrate the ability to wear specifically designed clothing/uniform and costumes as needed with flair and techniques associated with modeling industry requirements; posture, gestures, and movement.