Team Lead Position
We are seeking a skilled and experienced Team Lead to join our team. The successful candidate will be responsible for leading a team of Support Workers to deliver high-quality respite in-home and community support services.
About the Role
The Team Lead will play a key role in ensuring a culturally safe, person-centred service that enhances client wellbeing, promotes independence and strengthens community connection.
* Promote a positive, supportive team culture that encourages high performance and multidisciplinary cooperation.
* Oversee compliance management for aged care ensuring robust data gathering and accountability across all stakeholders.
* Support complaint management and resolution processes, promoting open communication, transparency and empathy.
Main Responsibilities:
1. Undertake Care Coordinator responsibilities such as client intake assessment, service onboarding and ongoing care planning.
2. Promote Bran Nue Dae services within the local and wider community, identifying opportunities for service utilisation and business growth.
3. Manage revenue streams for the centre, ensuring income optimisation and compliance with relevant contracts and funding guidelines.