Job Description
Restaurant Supervisor
* Permanent Role
* $65 - $75k PA
* Palm Cove QLD
Position
Full time position available for a Restaurant Supervisor in Palm Cove, QLD 4879.
Skills
The role requires you to hold at least a relevant AQF Certificate IV or above and at least 12 months of relevant employment experience.
Responsibilities
* Oversee the daily operations of the restaurant to ensure efficient and smooth service delivery.
* Supervise, induct, and train food and beverage staff, ensuring all required competencies and service standards are met.
* Manage staff performance, including rostering, monitoring productivity, and addressing grievances or disciplinary matters.
* Plan and coordinate daily work schedules, allocate tasks, and adjust priorities as required to minimise disruption to operations.
* Liaise regularly with business owners, managers, and team members to ensure clear communication and carry out any instructions from Management.
* Deliver a high standard of customer service, including managing reservations, welcoming guests, and resolving customer complaints in a professional and positive manner.
* Handle cash transactions accurately and responsibly.
* Complete end-of-day reporting, including staff cost and beverage cost monitoring and analysis.
* Prepare and present food and beverage displays, including daily specials and promotional items.
* Prepare and serve a wide range of beverages, including specialty and mixed drinks.
* Promote, practice, and enforce workplace health and safety (OH&S) procedures, actively contributing to quality improvement initiatives.
* Coordinate and manage emergency responses in accordance with café emergency and evacuation procedures.
* Ensure all areas of the premises and equipment are maintained in a clean, safe, and hygienic condition.
* Monitor and enforce compliance with liquor licensing laws, ensuring staff adherence and addressing patron breaches promptly.
* Maintain accurate accounting and operational records in accordance with relevant industry standards.
* Monitor stock usage and ensure adequate inventory levels are maintained across all areas of the establishment.
* Perform other incidental or related duties as directed by management.
Additional Attributes
* Strong customer service skills
* Conflict resolution skills
* Be able to lead by example at all times
* Effective communication n skills
* The ability to multitask while keeping a high level of attention to detail
Salary
$65,000 - $75,000 per annum based on experience.
To Apply
Applications in Word format should be submitted via our website:
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