About you
Experience as a medical secretary, preferably in a specialist practice (orthopaedic knowledge is advantageous).
Experience with Medical Software ( Gentu, Genie or cloud-based preferred).
Solid understanding of Medical Billing, Workers Compensation, Public Hospital billings and DVA.
Ability to deal with many tasks at once and work well under pressure.
Ability to adjust and adapt to practice requirements.
Provides excellent customer service to patients, other providers and hospital staff.
Ability to think proactively and have forward-thinking and planning skills regarding upcoming clinics and practice requirements.
Maintains a high level of written and verbal communication skills. This includes a professional telephone manner and written email communications.
A strong work ethic. No job is beneath anyone in our practice - we all work together to get the job done for the benefit of everyone.
Ability to work in Australia.
Maintains a high level of respect at all times to other staff and patients.
Motivated, reliable and attends to self-care.
Ability to work as a part of a small and close-knit team, with a willingness to grow and learn within the office environment.
An ability to be serious in the right moments and to be able to have a laugh too. We want the office to be an enjoyable place for everyone - it helps us provide the best care for our patients!
Job Duties
This role involves helping run and coordinate all aspects of the practice. The role includes:
Preparing and running busy clinics
Liaising with GPs, Specialists, Radiology Providers, and Allied Health Professionals, especially Occupational Therapists
Scheduling surgery bookings and theatre lists
Receiving and following up incoming referrals
Managing billings and in-house payments
Medical typing
Meeting/greeting of patients
Answering phones and making appointments
Training and mentoring junior staff
Scanning/entering clinical data
Management of computerised diary
Management of on-call rosters across several hospitals
Managing staff leave calendar
Generous remuneration commensurate with experience
Friendly and flexible work environment
Additional leave entitlements
Supportive team
On-site parking provided
Please provide a cover letter and CV (including referees) with your application.
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Your application will include the following questions:
How many years' experience do you have as a medical secretary?
Which of the following statements best describes your right to work in Australia?
How much notice are you required to give your current employer?
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