Permanent - Sydney Based
- $80k - $90k + Super
- 3 Days A Week In Office
**The Role**:
Our client is a Global Retail Group looking for a Application Support Analyst working on retail systems.
- Permanent - Sydney Based
- $80k - $90k + Super
- 3 Days A Week In Office
You will provide technical and process support for the companies systems including, Aptos, Qlik, Excel solutions and work with business units to maximise the return on investment in these tools.
**Your Responsibilities**:
- Provide technical solutions to bug and enhancement requests.
- Identify problems with information technology system operations and provide potential workarounds.
- Undertake a mentoring role within the business to promote and support TPG tools and methodologies.
- Work closely with other groups in requirements gathering, undertake development of business
- requirements, process improvements, process mapping / design, and automated business systems.
- This includes coordination with PVH TPG teams, business units and external vendors.
- Assist in problem management by developing recommended actions, function design and/or process
- changes, and the identification of skill or training gaps.
- Creates or assists others in the writing of user documentation, instructions, and procedures.
- Directs and coordinates data validation, user acceptance testing and business readiness adoption.
- Monitors and documents post-implementation problems and revision requests
**About You**:
- Strong technical competency and experience of SQL with experience in working with large data sets
- Strong communication and interpersonal skills, capable of teaching others
- Advanced user competence in MS Office products;
- Ability to effectively time manage whilst maintaining attention to detail
- Previous experience of Aptos retail business systems highly regarded
- Previous experience of Qlik reporting systems highly regarded
- Previous experience of Visual Studio highly regarded
- Previous experience in retail for multi site retail businesses highly regarded