Are you someone who genuinely enjoys helping others and building real connections? At Horizon Bank, we pride ourselves on being a local bank that knows its community — and we're looking for someone who wants to be part of that.
We are seeking a full time Customer Service Officer to join our team and work across our Illawarra branches.
About Horizon Bank
Horizon is a community bank with a focus on ethical banking and genuine personal service. We believe in supporting our customers, backing our communities, and providing banking that feels human, not corporate.
What You'll Do
* Welcome customers and provide friendly, helpful service.
* Assist with everyday banking enquiries, transactions, and support members to use our products and services with confidence.
* Build positive relationships with our members and contribute to a warm, inclusive branch environment.
* Participate in local community activities that reflect our values and connection to the region.
What We're Looking For
* A friendly, people-focused communicator who enjoys helping others.
* Someone who is confident working in a small, close-knit team.
* Customer service or retail experience is ideal. Banking experience is helpful but not essential — we'll provide full training.
* Driver's license and own transport essential.
Why Join Us?
* Work in a welcoming team that values authenticity, care, and community.
* Be part of a bank that puts people first.
* Opportunity to learn, grow, and build your skills in a supportive environment.
* Competitive salary, staff benefits, and meaningful local impact.
If you want a role where your work matters to real people in your own community, this could be the perfect fit.
Applications should be submitted via SEEK.