Location: Winchelsea, VIC Type: Full-time
Sales Representative / Spare Parts Interpreter
About Us
Knuckeys is a family‐owned business with over 100 years of experience delivering agricultural machinery, precision manufacturing, and engineering solutions to farmers and businesses across Australia and internationally.
We focus on long‐term relationships, providing trusted, high‐quality products and outstanding service.
Why This Role Matters
Our industry is built on trust. Farmers and business owners choose partners who understand their challenges and deliver reliable solutions. This role combines sales development with spare‐parts interpretation, ensuring customers receive accurate product advice and parts support before, during, and after the sale.
What You'll Be Doing
* Sales & Customer Development – Engage new and existing customers via phone, email, and in‐person visits; qualify needs, provide product advice, and assist with sales opportunities.
* Spare Parts Interpretation – Identify and supply correct parts for agricultural and industrial machinery using drawings, part lists, and customer information.
* Inbound & Outbound Sales – Respond to warm leads from our website, referrals, and events, and reach out to new potential clients through calls and networking.
* Customer Relationship Management – Maintain accurate records of conversations, quotes, and customer preferences.
* After‐Sales Support – Follow up on machine deliveries, ensure satisfaction, and help maintain customer loyalty through ongoing service.
* Product Promotion – Assist with trade shows, demonstrations, and showcasing new equipment releases.
Who We're Looking For
* Understanding of agriculture and machinery, able to speak confidently with farmers and business owners.
* Excellent communication skills, able to engage, qualify, and advise customers clearly and professionally.
* Proactive and organized, comfortable managing quotes, calls, and follow‐ups efficiently.
* Values long‐term partnerships over quick wins.
* Minimum 2+ years of sales, spare‐parts, or customer service experience (agriculture or manufacturing preferred).
* Confident with computers and able to learn internal CRM and parts lookup systems.
Why Join Knuckeys
Be part of a century‐old legacy of quality, trust, and innovation. Work with a family‐owned company that values people over profit. Enjoy a flexible work environment with opportunities for growth.
Compensation & Benefits
Remuneration: Competitive and negotiable package based on skills, experience, and fit within the team.
Industry Exposure: Work at the forefront of agricultural innovation, handling cutting‐edge equipment and engineering solutions.
Career Growth: Pathways to advance within a growing business.
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