Our busy, well known Psychology Clinic is looking for experienced receptionists/medical receptionists to join our team with immediate start. We have an opening to join our caring team of dedicated health professionals in the role of administration. This role includes working on the front desk, greeting clients, managing bookings and emails, while also working closely with the practice manager and directors on broader tasks. This is a fast paced administration role, so previous experience in a medical or allied health or administration role is preferred.
WHAT ARE THE PERKS OF WORKING WITH US?
🔹️You'll be working within a friendly, dedicated team of clinicians who love what they do, you will become part of our practice family and enjoy many celebrations together.
🔹️You will have stability with regards to your work hours and income and will gain valuable experience within the health field.
WE VALUE:
🔹️Dedication and passion towards delivering exemplary administration services to our clients.
🔹️Integrity and respect to clients, fellow colleagues, our business and our local community.
🔹️ A willingness to have a laugh and ability to embrace all the weird and wonderful things that come our way, as well as support your administration and business team who will become like family and will also support you.
Psychology Receptionist Role
Our friendly and busy allied health practice requires an experienced medical/allied health receptionist to work within our reception team. We are a caring team that values commitment. We require someone who is professional and caring toward our patients, who would like to work as a team and may have experience in medical software packages and medical claiming processes such as HICAPS and can work in a fast paced environment. Or, you may have a special interest in psychology and are currently studying psychology or a similar undergraduate degree or post-graduate degree.
Responsibilities
Booking of appointments, managing online diaries for all psychologists, taking payments, liaising with clients.
Processing and managing all Medicare, private health fund claims, EFTPOS and HICAPS claiming, using software packages to run claims and payments.
Provide information to callers and website email inquiries.
Greet all patients with respect and care.
Manage queries from public and customers.
Provide administrative and clerical support for all psychologists and directors.
Prepare correspondence and documents for staff.
Receive, sort and manage mail deliveries and other documents.
Monitor and maintain office and reception equipment, order equipment.
Maintain a tidy reception and kitchen area.
Proficient use of Microsoft Office Suite.
Key Role
In this position you will be part of the front line representative for the practice, therefore you need to be mature, dressed appropriately and welcome patients with care. You will need to be able to multitask several reception duties at once, alongside other reception staff working as a team, providing full time reception care for the practice.
Experience
Previous medical reception experience is highly desirable. This is a fast paced environment using computer based medical software, therefore medical reception experience will be very beneficial. Any experience using Power Diary/Zanda booking system will be an advantage.
Team
Our team is friendly and dynamic and will welcome anyone who can commit to working together to achieve the common goal of serving clients with respect and care while enjoying the work environment together and supporting each other throughout the day. We pay attention to team cohesiveness and enjoy team events, dinners and Christmas parties. We require someone to be committed to the practice for between Monday to Friday with rostered shifts between 9am-5pm. There is no weekend or late night work.
Please provide your resume and cover letter with two referees. Those appropriate for interview will be contacted. Please clearly state in your application how many days per week you are available and when you are available to start.
Please contact the Clinic Manager Julia with any questions about the role:
*****@capitalpsychologyclinic.com
Please only apply through seek.com.au