Employment Conditions
Casual Contract: 8‐hour shift work including days, overnight and weekends – $49 per hour plus super and penalties.
Permanent Part‐Time: 16 hours per week (8‐hour shift work), including days, overnight and weekends.
Overview
The DAYS Residential Youth Worker role provides a safe, structured short‐stay residential program for young people aged 12–21 years who are managing withdrawal from alcohol and other drugs and/or taking time out from challenging environmental influences and pressures. Young people participate in a daily therapeutic program and have access to clinical psychology, medical support, mentoring, and case management throughout their stay.
Schedule
24/7 rotating roster: must be available for 8‐hour day and night shifts, including weekends.
Key Responsibilities
* Induct young people into the service, completing all required documentation and ensuring understanding of rights, responsibilities, and program expectations.
* Build positive professional relationships with young people while maintaining clear boundaries of care and promoting a child‐safe environment.
* Provide day‐to‐day practical support, including personal care, hygiene, meal preparation, and life‐skills development using a trauma‐informed approach.
* Support young people to understand behaviours, develop coping strategies, and work toward individual goals.
* Contribute to case planning, case conferences, and coordinated responses alongside Case Managers and other professionals.
* Manage and respond to crisis situations using Therapeutic Crisis Intervention (TCI) principles and de‐escalation techniques.
* Facilitate structured group programmes, education sessions, and recreational activities on and off site.
* Maintain accurate case notes, handovers, and client records in line with Mission Australia policies, quality frameworks, and accreditation standards.
Requirements
* Degree, Diploma, Associate Diploma or relevant Certificate in Social Welfare, Social Science, Community Services, or equivalent.
* Demonstrated experience working with young people at risk with complex needs, ideally within a residential or similar setting.
* Sound understanding of issues impacting young people, including alcohol and other drug use, mental health, trauma, homelessness, family breakdown, and crisis.
* Knowledge of adolescent development and the ability to apply appropriate boundaries and responses.
* Commitment to child and youth safety, including demonstrated knowledge of the National Principles for Child Safe Organisations.
* Well‐developed interpersonal and communication skills, with the ability to engage effectively with young people, families, and stakeholders.
* Strong administrative and computer skills, including the ability to maintain accurate electronic case notes and client records.
* Willingness to complete (or current completion of) Therapeutic Crisis Intervention (TCI) training, funded by Mission Australia.
* First Aid & CPR Certificate.
* Full driver licence with no restrictions.
Other Requirements
Prior to starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and obtain clearance to work with children/vulnerable people.
Benefits
* Rewarding work – every day you know you're making a real difference.
* Free external, confidential counselling.
* Volunteering opportunities.
* Not‐for‐profit salary packaging (part‐time only) – reduces your tax.
* Additional leave available, including an extra public holiday, an additional annual leave day on your work anniversary, and the opportunity to purchase further annual leave.
EEO Statement
Mission Australia is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds, including gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation, to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.
Location & Salary
Locations: Boorloo (East Perth) WA 6004 and Beeloo (Carlisle) WA 6101.Salary: $32,921 plus super and NFP salary packaging benefits.
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