Overview
10am-6pm Monday to Friday | Western Sydney Locations
- $36 per hour + Super | ASAP Start
- Casual Basis | Ongoing Roster | Onsite Parking
The Company
Our client is a leading Global Logistics Provider servicing many well-known national and international brands. This team plays a pivotal role in the timely dispatch of stock ensuring the highest quality of service is upheld.
About the Role
The duties will include but not limited to:
- First point of contact, answering general enquiries through telephone and email correspondence
- Customer service answering high volume email correspondence
- Processing orders via an in-house logging tool, Oracle and MS Outlook
- Processing returns and claims
- Maintain data integrity, confidentiality, and accuracy
- Tracking and tracing deliveries
- Updating customers in relation to deliveries
About You
To be considered for this opportunity, you must have the following:
- Excellent data integrity, efficiency, and accuracy
- High attention to detail
- MS Office skills including Excel
- Superior communication skills both written and verbal
- Proven previous experience in Salesforce, Oracle, SAP, or other ERP systems
- Thorough understanding of Orders, Returns, Consignment Notes, and Reverse Purchase Orders
- Ability to work within a high volume, fast-paced environment
- Excellent multitasking and organisational skills to ensure all deadlines and priorities are met efficiently and effectively
- A strong team and task focus
- Prior Transport/Logistics experience is desirable
The Benefits
Our client offers additional perks including onsite parking, career progression, and a potential to be offered permanency.
How to Apply
Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.
What Next
Applications will be reviewed for this role and only suitable applicants will be contacted.
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📌 Customer Service Representative
🏢 Alexander Appointments
📍 City of Sydney