Customer Service Coordinator Role
We are seeking a skilled and motivated Customer Service Coordinator to join our team. This dynamic role involves coordinating service delivery across different areas of the store, inspiring and leading a team to assist customers in achieving their goals.
About the Opportunity
In this role, you will have the opportunity to lead and motivate a team to deliver exceptional customer service. You will work closely with the store leadership team to achieve shared goals and promote a positive culture.
Key Responsibilities
* Lead and motivate a team to deliver exceptional customer service
* Coordinate service delivery across different areas of the store
* Work collaboratively with the store leadership team to achieve shared goals
* Promote a positive culture and ensure effective communication within the team
* Identify opportunities for improvement and implement changes to enhance customer service
About You
To succeed in this role, you will need:
* Previous experience in a customer-facing role where you have led a team
* Demonstrated ability to lead and motivate a team
* Flexible availability across our span of hours
* Effective time management and organisational skills
* Demonstrated people leadership and safety management
About Our Organisation
Our organisation is committed to providing a positive and supportive work environment. We celebrate diversity, offer flexible working arrangements, and focus on wellbeing and safety. We also provide generous discounts and ongoing training opportunities.