Overview
MTC FutureReady is an independent social enterprise that helps people take practical steps towards progress. Our focus is to empower people from all backgrounds to improve their skills and employment prospects.
Our targeted training programs, meaningful employment services and support are designed to bring fresh possibilities and drive life-changing transformation. Every year we support more than 20,000 people with new skills, confidence and opportunities across New South Wales, Queensland, Victoria and the ACT.
About the Role
We are seeking a motivated and results-driven
Employment Consultant
– Workforce Australia (WFA) to join our Employment Services team at
Kippa-Ring
on an ongoing full time contract.
Our Employment Services division generates opportunities that empower people to find gainful employment and contribute to their community. We deliver a holistic program that assists jobseekers with case management, coaching, work skills training, pre-vocational training, and job matching. We build success through partnerships with government, business and the wider community.
Reporting to the
Area Manager
, duties include:
Managing a caseload of jobseekers with the aim of finding suitable and sustainable employment by addressing non-vocational and vocational barriers to work.
Guide and support customers with non-vocational barriers through coaching, mentoring, and connecting to additional community support.
Partner with customers to ensure they feel consulted and supported and have a plan tailored to their individual needs and goals.
Utilise MTC external partnerships to develop co-case management strategies for intensive interventions.
Refer customers to Allied Health team to support them in overcoming identified barriers.
Support customers in finding work through sourcing vacancies and connecting to employers.
Build rapport with customers, understand their goals, progress and circumstances, including managing expectations.
Show empathy, respect and understanding of the customers' needs.
About You
The ideal applicant will have:
Highly developed communication and interpersonal skills with the ability to forge effective relationships with a wide range of key stakeholders.
Strong problem-solving, conflict resolution, mentoring and coaching abilities.
Strong listening skills and the ability to handle challenging customer behaviour.
Why Choose Us
At MTC we help people take meaningful steps forward in work and life. When you join us, you'll be part of a purposeful, empowering and rewarding workplace. The experiences, support, and training you gain will help you grow as an individual.
We are an equal opportunity employer, and at MTC you will be working in a diverse and inclusive environment. Aboriginal and Torres Strait Islander peoples and people with lived experience of disability are welcome and encouraged to apply. If reasonable adjustments are needed for recruitment, role, or work environment, please let us know.
Our core values of empathy, innovation, collaboration and achievement create a people-centric culture that helps us do what it takes for our customers to know they matter.
Benefits include:
Salary packaging (including meal and entertainment benefits) and novated leasing options
Access to retail and lifestyle discounts
ME Days for wellbeing and time with friends and family
Career growth and development opportunities with on-the-job training
Recognition and Reward schemes including peer-nominated awards
Employee Assistance Program with free confidential counselling
Free flu vaccinations and other health initiatives
Flexible working arrangements
Paid parental leave
How to apply
Applications are being reviewed as they are received, so please apply as soon as possible with a resume and cover letter. As part of our safety commitments, you will be required to undergo a Nationally Coordinated Criminal History Check and maintain a valid Working with Children Check (funded by you). This role requires access to Department of Social Services systems, so you will need to set up a myID account.
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📌 Employment Consultant - Workforce Australia (Wfa)
🏢 MTC FutureReady
📍 Queensland