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Case worker (intake and assessment)

Darwin
North Australian Aboriginal Family Legal Service
Posted: 18 June
Offer description

Aboriginal Identified Position

* Are you passionate about supporting Aboriginal and Torres Strait Islander communities?

What We Offer

* Generous salary + Super + up to $15,899 tax-free salary packaging
* 6 weeks Annual Leave with 17.5% leave loading
* Professional development and training opportunities
* Wellness Day per month (conditions apply)
* A values-led, community-focused team driving real change in remote NT communities

About NAAFLS

The North Australian Aboriginal Family Legal Service (NAAFLS) is a not-for-profit organisation delivering holistic legal and support services to Aboriginal and Torres Strait Islander people experiencing domestic, family and sexual violence. With offices across the Top End, our work is grounded in cultural respect, community collaboration, and self-determination.

About the Role

We are seeking a dedicated and culturally grounded Case Worker (Intake and Assessment) to join our dynamic team. This role is a vital first point of contact for Aboriginal victim-survivors of domestic, family, and sexual violence accessing NAAFLS services. Working closely with the admin and case worker teams, the position ensures a safe, culturally responsive intake process. It focuses on early support, trauma-informed triage, and appropriate referrals to legal, therapeutic, or support services—reducing re-traumatisation and improving client outcomes.

Selection Criteria

Essential

* Strong understanding of the issues affecting Aboriginal communities in the Top End, particularly around domestic, family, and sexual violence (DFSV)
* Experience delivering culturally safe support to Aboriginal victim-survivors
* Skilled in risk assessment and safety planning
* Proficient in case management systems and accurate record keeping
* Ability to maintain confidentiality and comply with policies and legislation
* Strong, culturally sensitive communication skills with Aboriginal clients
* Ability to build effective relationships with both internal and external stakeholders
* Flexible, non-judgemental, and empowering approach to service delivery
* Capable of working independently and in multidisciplinary teams
* Willingness to engage in ongoing training and professional development

Desirable

* Qualification in Social Work, Community Services, or a related field

How to Apply

Please note applications will be assessed as they are received!

Submit your application via SEEK or EthicalJobs with:

* Your updated Resume
* A one-page Cover Letter addressing the selection criteria

For more information about NAAFLS, visit naafls.com.au

For role enquiries, contact: hr@naafls.com.au

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