About Minor Hotels
Minor Hotels is a global hospitality company with a diverse portfolio of over 530 properties across 50+ countries. Our brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI.
About the Role
We are seeking a highly skilled and professional Hotel Manager to lead our dynamic team at Oaks Gold Coast Calypso Plaza Suites. This is a fantastic opportunity to join Minor Hotels, an organisation experiencing significant growth with numerous exciting openings on the horizon.
Main Responsibilities
* Oversight of all aspects of hotel management to ensure seamless operation of daily activities and maintain high standards across all departments.
* Comprehensive oversight of hotel operations, maintenance, and strata management to deliver exceptional guest experiences while upholding the property's operational efficiency and financial performance.
* Day-to-day profitability, presentation and operation of the entire property.
* Financial forecasting, rostering, and implementing promotions to increase sales.
* Development and management of the property team to reach their highest potential.
* Responsible for making strategic decisions relating to increasing RevPAR for the company through collating and analysing data as required.
Qualifications
* Extensive operational and financial management experience within a Hotel environment.
* Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote staff engagement.
* Knowledge of body corporate and strata management, with experience in overseeing associated responsibilities and regulations.
* A proven track record of maintaining excellent product and service standards whilst maximising revenue and minimising expenses.
* Demonstrated ability to develop and maintain solid working relationships with guests, owners and staff.
* Excellent verbal, written and interpersonal communication skills.
* Demonstrated commitment to continuous improvement and learning.
* Ability to build, maintain and seek new opportunities / partnerships within the local market.
* A positive and energetic attitude.
* An infectious passion for delivering a memorable guest experience and creating loyalty of guests.
Benefits
* 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand.
* Access to Minor Hotels ANZ paid parental leave benefits.
* 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand.
* Additional paid leave including Birthday and Study leave.
* Educational Financial support may be available to those who undertake development relevant to the company's business requirements.
* NIB Insurance discounts.
* Discount savings and cash back from over 400 popular retailers in Australia and New Zealand.
* Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon).
* Discount on Furniture.
* Wellbeing programs with Uprise (EAP).
* Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults.
What We Offer
You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture. Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career.