Change Manager
**About the role**
We're looking for an experienced Change Manager to join the Enterprise Change team on a permanent basis where you will contribute to the successful adoption and delivery of change initiatives across our organisation. With locations in Adelaide, Toowoomba and Brisbane, the opportunities are endless!
In this role, you will be accountable for providing change management support to leaders and project teams. You will create a holistic view of change for impacted stakeholders and strive to develop and deliver appropriate change management and business readiness strategies, plans and interventions on assigned strategic and transformational projects.
**Key responsibilities include**:
- Determining the change impact by identifying key stakeholders, assessing change readiness, identifying and developing strategies to ensure preparedness and acceptance of change.
- Managing stakeholder communications and engagement by ensuring stakeholders remain engaged and committed throughout the change process.
- Working collaboratively with the internal communications team to design, deliver and develop communications to assist with the implementation of the Communication Strategy.
- Identifying the requirement for, and supporting the design and delivery of, training programs and other learning approaches to facilitate change.
- Ensuring change related risks (people, operations, organisational) are within our desired risk appetite and managed accordingly within agreed risk frameworks.
- Guiding, advising, and supporting leaders in promoting and deploying change management activities and interventions.
**About you**
To succeed in this role, you will be curious and have a desire to help others. You will haveproven expertise in managing and implementing organisation-wide change or transferable expertise from another domain, with particularly strong experience in managing complex transformation projects. We anticipate you have a lot of experience dealing with key stakeholders and your natural ability to build relationships across the business are second to none. Additionally, your experience in the financial services sector and/or as part of a merger or acquisition will be highly regarded.
**Additionally, we're also seeking**:
- Experience in leading change that incorporates cultural, organisational structure, policy, process, as well as technology change.
- Experience in end-to-end change management which includes strategies to implement and embed change into BAU, including building capability to manage change.
- Experience working in both Agile and waterfall delivery environments and an understanding of Agile methods
- High level analytical and problem-solving skills and well-developed self-awareness and self-regulation, motivation, empathy and social skills
**Who are we?**
People First Bank is powered by People's Choice and Heritage Bank. With over 720,000 members and 1,900 employees, we are committed to creating a better future for our members and the communities we serve. We have dual head offices in Toowoomba and Adelaide, and 95 branches across South Australia, Victoria, Recent South Wales, Queensland and the Northern Territory, trading under brands: People First Bank, Heritage Bank and People's Choice.
Putting 'People First' starts with our team members and we are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
**Benefits of working for us**
We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:
- Paid parental leave and special leave provisions.
- Employee banking benefits and discounted insurances.
- Work from anywhere philosophy with the flexibility to work from home or in the office.
- Career development opportunities, and ongoing training, coaching and support.
- A dedicated Employee Assistance Program for you and your family to access in times of need.
- Paid volunteering days and access to a diverse range of community and charitable initiatives.
Job ID 300000060998797
📌 Change Manager
🏢 Heritage and People's Choice
📍 Brisbane