Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Engagement manager, lfi

Canberra
Quantum Australia
Posted: 6 April
Offer description

LFI (La Force International) is an international quantum technology economics firm advancing industrial economics with quantum. LFI is a specialist quantum consultancy for the industrial and manufacturing sectors: working inside organisation to build understanding, accelerate adoption, and unlock the commercial potential of quantum technologies.

The lean core team, backed by a global network of contracted PhD specialists across the Americas, APAC, and EMEA.

Specialty Area: Client Delivery

Department: Commercial

Functional Group: Commercial

Location: Global (Remote)

Reports to: Managing Partner

Engagement: Full-time permanent, flexible start date with onboarding period.

Your job scope:

Lead the end‐to‐end delivery of all LFI quantum advisory engagements, ensuring they are completed on time and within scope

Act as the primary relationship manager between enterprise clients and LFI's technical team

Ensure engagements - from Quantum Readiness Audits to vCQO retainers - deliver measurable commercial outcomes for clients

Serve as LFI's first Engagement Manager in APAC, helping establish delivery standards for the region.

Build repeatable delivery processes that support rapid scaling across all service lines

Become the first of up to five Engagement Managers planned in LFI's five‐year growth plan.

Your responsibilities will involve:

Client Engagement & Delivery Management

Manage client relationships: Lead kick‐offs, track progress, get approvals, and present outcomes to executives

Own delivery across services: vCQO retainers, Quantum Readiness Audits, PROTECT, Hybrid Optimisation Pilots, and INNOVATE and MQS offerings

Manage projects: Keep timelines, budgets, risks, and reporting on track

Coordinate teams: Assign and manage work across internal team and specialists on CloudBench

Manage risks: Spot issues early and fix them with senior leaders - working with the Managing Partner and Principal Quantum Physicist

Support new deals: Support Managing Partner in scope work, write proposals, and estimate effort and pricing

Grow existing accounts: Spot upsell and cross‐sell opportunities and move clients into ongoing services

Track revenue pipeline: Monitor deals and help forecast quarterly revenue

Build senior relationships: Act as a trusted advisor to VP and C‐suite clients

Create client materials: Prepare clear, business‐focused presentations and reports

Process Design & Operational Excellence:

Improve delivery processes: Design and refine standard processes, templates, and playbooks as the business scales

Manage delivery visibility: Set up project tools and workflows to track all engagements and give leadership real‐time insight.

Client Success & Retention:

Measure client satisfaction: Run surveys, reviews, and NPS tracking across services

Manage client health: Monitor client health indicators and proactively address delivery issues or relationship risks before they impact retention or LFI's reputation.

Cloud Bench Coordination & Resource Management:

Manage Cloud Bench specialists: Schedule, onboard, brief, and coordinate PhD contractors to meet delivery standards

Optimize utilization: Track billable usage and adjust contractor allocation across projects and regions

Manage engagement finances: Track billable hours, contractor costs, and margins to meet targets

Report performance: Produce monthly dashboards covering delivery, revenue, client satisfaction, and resource use across APAC Portfolio

Managerial Responsibilities

At first: Start as an individual contributor with authority to coordinate contractors and project resources

As the business grows: Manage up to 4 Engagement Managers and oversee multiple projects

Ongoing responsibilities: Be accountable for project profit & loss, contractor costs, and delivery margins

Selection Criteria:

Qualifications:

Requirement: Bachelor Degree in Business, Engineering, Science or related discipline

MBA or postgraduate qualification in project management, strategy, or technology management is highly desirable

PMP, PRINCE2, or equivalent project management certification preferred.

Experience:

5+ years experience in managing client‐facing projects or engagements in consulting, professional services, or technology advisory environments, ideally with industrial or manufacturing clients

Experience managing enterprise: Proven track record delivering multiple concurrent advisory or consulting engagements for enterprise clients at the VP/C‐suite level, on time, within budget, and to high client satisfaction standards

Skills and Abilities

Project management: Experience in building delivery frameworks, playbooks, and QA processes in a scaling professional services environment

Client management: Able to advise C‐suite and VP stakeholders, manage complex stakeholders, and drive upsell and cross‐sell to client

Commercial skills: Experience with engagement scoping, proposals, resource estimation, and margin management in a consulting or professional services model

Communication: Strong written and verbal skills, able to translate complex technical concepts into executive‐level summaries and client presentations focused on business outcomes

Global experience: Experience working across international markets, ideally APAC and either Americas or EMEA

Tools & systems: Proficient with project management and CRM tools (e.g. Monday.com, Asana, HubSpot, Salesforce) and building lean operational workflows

Startup mindset: Comfortable operating independently in a lean startup, handling ambiguity, building processes from scratch, and managing multiple concurrent engagements

Next steps:To apply, please send your resume and cover letter to hr@lfiusa.com .

For more information:

Too see other opportunities and more information, visit LFI Website

#J-18808-Ljbffr

Send an application
Create a job alert
Alert activated
Saved
Save
Similar jobs
jobs Canberra
jobs Australian Capital Territory
Home > Jobs > Engagement Manager, LFI

About Jobstralia

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by job title
  • Jobs by sector
  • Jobs by company
  • Jobs by location

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2026 Jobstralia - All Rights Reserved

Send an application
Create a job alert
Alert activated
Saved
Save